Privacy Policy

This Privacy Policy describes how Nest Works Pty Ltd (ABN 41 692 843 208 ) trading as Windows Doors Instock & Replacement (W.D.I.R) (“we”, “us”, or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from W.D.I.R.com.au (the “Site”).

Nest Works Pty Ltd operates this website under the trading name Windows Doors Instock & Replacement (W.D.I.R).

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

In this Privacy Policy, “Personal Information” means any information that can identify an individual.

Device Information

Examples include:

  • Web browser version
  • IP address
  • Time zone
  • Cookie data
  • Pages or products viewed
  • Search terms

Purpose:
To operate and optimise the website and analyse user behaviour.

Source:
Automatically collected via cookies, log files, and tracking technologies.

Disclosure:
Shared with Shopify and analytics providers.

Order Information

Examples include:

  • Name
  • Billing & shipping address
  • Payment information
  • Email address
  • Phone number

Purpose:

  • Process and fulfil orders
  • Provide invoices and confirmations
  • Communicate with customers
  • Prevent fraud

Disclosure:
Shared with Shopify and payment providers.

Customer Support Information

Collected when you contact us to assist with enquiries, issues, or orders.

Minors

The Site is not intended for individuals under the age of 18.
We do not knowingly collect Personal Information from children.

Sharing Personal Information

We share your Personal Information with service providers to operate our business, including:

  • Shopify (e-commerce platform)
  • Payment processors
  • Delivery and logistics providers

We may also disclose information:

  • To comply with legal obligations
  • To respond to lawful requests
  • To protect our rights

Behavioural Advertising

We use your information to provide relevant marketing and advertising.

This may include:

  • Google Ads
  • Meta (Facebook/Instagram)
  • Analytics platforms

You can opt out via:

Using Personal Information

We use your Personal Information to:

  • Provide products and services
  • Process payments
  • Deliver orders
  • Communicate with you
  • Improve our website and services

Cookies

Cookies are used to:

  • Improve user experience
  • Remember preferences
  • Analyse website performance

You can manage cookies via your browser settings.
Disabling cookies may affect website functionality.

Do Not Track

We do not alter our data collection practices in response to “Do Not Track” signals due to lack of industry standards.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal or operational requirements.

Contact

For questions or complaints, please contact:

Nest Works Pty Ltd
trading as Windows Doors Instock & Replacement (W.D.I.R)
📧 sales@windowsinstock.com.au
📍 122 Main road, Clayton south, VIC 3169, Australia